From 1 April 2013, your local GPs will be joining together in Clinical Commissioning Groups (CCGs) to take charge of how your local health services are run. CCGs will be responsible for planning and funding most of your local health services. The health services themselves are not changing.

From 1 April 2013, the new NHS Commissioning Board office in London will open to oversee the provision of NHS care in the capital.

Primary Care Trusts (PCTs), the NHS organisations who currently run health services locally, will be abolished on 31 March 2013. Strategic Health Authorities which are currently responsible for the overall performance of the NHS will also be abolished on 31 March 2013.

From 1 April 2013

• If you have a comment or complaint about a GP, dentist, pharmacy or optician, please contact the NHS Commissioning Board in London at nhscommissioningboard@hscic.gov.uk. You can also contact the NHS Commissioning Board on 0300 311 22 33.
• If you have a comment or complaint about a hospital, mental health or community trust please contact them directly.
• If you have a comment or complaint about any other local health service please contact your CCG who will be able to help.

• Bexley CCG - http://www.bexleyccg.nhs.uk
• Bromley CCG - http://www.bromleyccg.nhs.uk
• Greenwich CCG - http://www.greenwichccg.nhs.uk
• Lewisham CCG - http://www.lewishamccg.nhs.uk
• Lambeth CCG - http://www.lambethccg.nhs.uk
• Southwark CCG - http://www.southwarkccg.nhs.uk

NHS Organisational Changes from 1st April 2013 and Impact on

How we use your Information

The Health and Social care Act 2012 has made a few organisational changes to the NHS. One of these changes is the closure of the Primary Care Trusts. Our Primary Care Trusts have transferred their functions and responsibilities to many new bodies including:

• Clinical Commissioning Groups (CCG)
• NHS Commissioning Board (NCB)
• Local Authorities (Public health function and some Joint Commissioning)
• Public Health England (PHE)

In some instances, this has resulted in changes to the ways in which your information is handled (held, obtained, recorded, used and shared). All these organisations have the responsibility to ensure that your information is looked after in line with the requirements of the law, Codes of Practice and standards of best practice.

The care you receive from your doctor should not be affected and access to your Health records will remain with your GP.

If you would like to know more about these changes and impact on how your information is handled or have any queries please contact your health provider or the organisation where you are being treated in the first instance.